At GlowZaar, we want you to be completely satisfied with your purchase. Please read our returns and refunds policy carefully.
1. Eligibility for Returns
- Products must be unused, undamaged, and in their original packaging.
- Return requests must be made within 7 days of receiving the order.
- Skincare and cosmetic products cannot be returned once opened due to hygiene concerns.
2. How to Request a Return
- Contact us via social media or email (glowzaar@gmail.com).
- Provide your order number and a screenshot of order details.
- Our team will review and provide return instructions.
3. Refund Process
- Once we receive the returned product, we will inspect it.
- If approved, refunds will be processed within 7 days via the original payment method.
- Shipping fees are non-refundable, and return shipping costs may apply.
4. Non-Returnable Items
- Used or damaged products
- Sale items and bundles
- Gift cards